National Audit Office NHS Englands Management of the Primary Care Support Services Contract with Capita

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Primary care support services provide a range of administrative and back-office functions to around 39,000 primary care practitioners. NHS England entered into a seven-year, £330 million contract with Capita Business Services Ltd (Capita) in August 2015. The report assesses whether the PCSE contract is effective to secure the intended benefits of the contract. It examines how the contract was set up and the current status of the current contract. The PCSE report was published by NHS England and Capita.