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IPSOS MORI conducted an on-line survey of commercial directors/heads of procurement across a range of central government organisations, health trusts and local authorities. Figure 1 provides detail on the number of organisations surveyed and the response rates. The survey consisted of 42 questions and was divided into six sections. The following tables provide a summary of the key results. The survey was conducted in Summer 2009 and the results were published in September 2009. The results are based on the responses of commercial heads of procurement directors/head of procurement.