IT Business Analyst

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We are supporting a Private Sector Client who are a global leader in providing cutting edge outsourced customer experience management services, who are seeking to appoint an IT Business Analyst to join their team on a fixed term 6-month contract to support the implementation and delivery of a large-scale public sector contract. This role is homebased, and the client is looking for an immediate start date.

Our client is private large global organisation focussing on customer journey and customer services, continuously looking at business process and efficiencies with digital transformation. The successful candidate will be required to support the project team in the implementation of a large scale project specifically looking at customer journey alongside integration, systems and telephony implementation.

Candidates applying for this role must have the following skills & experience:

  • Excellent stakeholder and communication skills
  • Public Sector Experience
  • Contact Centre experience
  • Knowledge of telephony systems
  • Agile Working
  • Integration and system implementation
  • Experience of working within large and fast paced projects
 
Permanent
11 February 2021
ICT
Fixed Terms Contract - £45,000 - £55,000 pro rata

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