Head of Service Provider Relationship Management (SRM)

Value Match are working with Constellia, experts in professional services spend management, to exclusively support them with their recruitment into their fast growing business. We are looking for a Head of Service Provider Relationship Management to join their team on a full time permanent basis, based in Nottingham, with a salary of between £40,000 - £50,000, dependent upon experience.

Constellia are changing the world buys professional services. We run a global peer to peer group of professional services category leads. And now offer our Consultancy MSP solution which is underpinned by great people, great tech, and a growing service provider marketplace- ranging from the big 4 through to boutiques and SMEs. In order for the ecosystem to work we need to provide a gold standard service for all parties including Service Providers (“SPs”). We are building a dedicated SP function which will help new members onboard and offer dedicated points of contact throughout the project lifecycle.

We are therefore looking for someone who can take this function forward, driving customer (SP) satisfaction and revenue. You will be responsible for proactively managing strategic relationships helping achieve Constellia as their marketplace of choice, identifying Service Providers that will be able to deliver excellent service to clients and ownership of all strategic Service Provider activity.

The successful candidate will have the following experience and skills:

• 5 years plus experience within a procurement environment ideally within professional services/consultancy
• Experience within either supplier relationship management or selling services into professional services organisations
• Strong written and oral communication skills
• Great interpersonal and presentation skills
• Ability to multitask